In March 2010 in a 14,000 sq ft warehouse in Decoy, Newton Abbot, Jim Mardell had a vision to create a family owned drinks wholesaler that could respond quickly to customer needs and deliver an outstanding service with the minimum of fuss. Since opening, the business now has a turnover in excess of £24M with a customer base of over 2000 customers supplying inexcess of 2,000 products.
Tolchards are a leading drinks wholesaler covering the South of England. Since 2010 we have built a strong reputation for supplying customers on time with the minimal amount of fuss.
Tolchard’s reputation has developed through a “go the extra mile’ ethos that is installed throughout the company. Whether you are a new or long standing customer Tolchards staff will go out of their way to make sure your needs are met with the utmost efficiency.
We stock a wide range of drinks from the well known to the in fashion boutique brands with a main aim of making your business stand out from the crowd whilst offering attractive margins. For us there is nothing more important than relationships with our customers. We focus on your needs and requirements through close partnerships between our sales managers and well trained call centre staff. We are then able to provide tailored and flexible support that fits with your business, proving valuable when time restraints become a factor.
Tolchards are proud of our delivery drivers who are at the forefront of the business. Friendly, dedicated and knowledgable they are on hand to listen, give advice and communicate any concerns you might have to ensure a smooth transition between initial call to final delivery works seamlessly.
For Tolchards, being known to provide a service that is trusted and enables your business to run that little bit easier is the corner stone of Tolchards thinking. We hope to become part of your businesses future.
• 74 locally based staff
• Independent and family ownership
• Members of Cask Marque
• Federation of Small Businesses
Head Lines our promotional brochure includes offers on many best selling brands with an extended portfolio of cask ales.
Our aims remain very clear – Tolchards aim to be the most professional supplier all your drinks needs on one delivery with one invoice. Customers are greeted by name not account numbers and you can be assured that that our deliveries will not be outsourced!
Our aim is to deliver an outstanding service to our customers whilst minimising our impact on the environment in a safe and healthy workplace for our employees.
We carefully manage the routes our vehicles take to optimise efficiencies and minimise our carbon emissions.
We continually upgrade our fleet of vehicles and provide driver training to encourage more efficient, lower emission driving.